Is ACTO Right for my Organization?

ACTO’s Customer Success team is one of our strongest assets. During the implementation process, you will have access to a hand-picked team of ACTO resources, ranging from Implementation Specialists to Customer Success Managers to Medical Content Specialists. Our team will support you every step of the way, as much or as little as you see fit, from start to finish.

ACTO is designed to support all size ranges of companies: small, medium, large and enterprise, as long as your company is in the life sciences industry – pharmaceutical, medical device, biotechnology, and dental. Our platform is robust enough to support a wide range of capabilities. Regardless of where you are at in your business, we will craft an implementation plan that fits your needs.

To build ACTO, we looked at 30+ consumer mobile apps and what made their user experiences sticky, then layered this over enterprise-grade technology. This is why our customers have achieved adoption rates as high as 90% with ACTO.

ACTO’s category-defining technology is exclusively life sciences focused. We bring extensive life sciences industry expertise as we work with 100+ pharma, medical device, and dental companies. ACTO also takes pride in building the industry’s first Conversational AI Assistant. In addition, we are building a life sciences ecosystem with all life sciences specific partners, tools and integrations you need to educate and engage your key stakeholders.

Once you’re fully implemented, the support doesn’t stop there. Our Customer Success Team offers dedicated support before, during and after implementation. Additionally, if you require ongoing support post-implementation, we will meet you where your needs are by offering different levels of support: full time, part-time and hourly, ensuring you and your team are getting the most out of ACTO. Should you need assistance, we provide hands-on support within the hour.

We help life sciences companies break down silos and work together as a well-oiled machine. To achieve this, we help consolidate all your data and content in one accessible place. ACTO has the potential to involve many different matrix teams across the business unit, to help you create efficiencies within your organization. We can work with you to champion the solution internally with customized demos for each team and a phased rollout plan, so you can gradually pull more stakeholders into the discussion.